Mr Conway was a passenger in a car when he was injured in road traffic accident in the Highlands.

The driver was travelling at speed along an icy rural road before losing control and colliding with a tree. The driver was also under the influence of alcohol at the time of the incident.

Mr Conway suffered serious physical and psychological injuries including a fractured back and serious injury to his shoulder which drastically impacted his ability to work.

Insurers try to under-settle injury claim

The insurers initially made Mr Conway a pre-medical offer of £20,000 – a callous technique used by insurers to under-settle a claims at an early stage.

A pre-medical offer means that no medical evidence has even been collected at this stage of the case, making it impossible to accurately determine his injuries and the life-long impact.

We were able to recover £50,000 for Mr Conway to get his life in shape.

Case 2 – Paid Out